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- PhD, Washington University St. Louis, 1993
- MSc, Washington University St. Louis, 1991
- BBA (Hons), University of Singapore, 1980
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- Associate Professor of Marketing (with tenure), National University of Singapore, 1999 - current
- Assistant Professor of Marketing, National University of Singapore, 1998 - 1999
- Lecturer of Marketing, National University of Singapore, 1993 - 1998
- Senior Tutor of Marketing, National University of Singapore, 1985 - 1993
- Assistant Manager, Exp Credit Insurance Corp of S’pore Ltd, 1981 - 1985
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- Using brand equity to counter outsourcing opportunism: A game-theoretic approach, with Lim W S, Marketing Letters, 2009 forthcoming, available online
- The Quality of Life in Singapore, with Kau Ah Keng and Tambyah Siok Kuan, Social Indicators Research, Vol.92, no.2, 337-376, 2009
- Outsourcing suppliers as downstream competitors: Biting the hand that feeds, with Lim Wei Shi, European Journal of Operational Research, 2009 accepted
- Revenue Implication of Auction Value in k-Price Sealed-Bid Auctions: An Experimental Study, with W S Lim and J E Lee-Partridge, Marketing Letters, Vol. 19, no.1, pp25-38, 2008
- The Influence of Value Orientations and Demographics on Quality-of-Life Perceptions: Evidence from a National Survey of Singaporeans, with S K Tambyah and A K Kau, Social Indicators Research, Vol. 78(1), 33-59, 2006
- E.Retailing versus physical retailing: A theoretical model & empirical test of consumer choice, with Lee, K S, Journal of Business Research, Vol 56(11), November, 2003
- A typology of animosity and its cross-national validation, with Jung K, S H Ang and S M Leong, Journal of Cross-Cultural Psychology, Vol 33 (6) pp 525-539, 2002
- Can consumers' scepticism be mitigated by claim objectivity and claim extremity?, Journal of Marketing Communications, Vol 8(1), pp45-64, 2002
- Warranty and warrantor reputation as signals of hybrid product quality, with K S Lee and G H Lim, European Journal of Marketing, 2001
- The influence of materialistic inclination on values, life satisfaction and aspirations: An empirical analysis, with Kau, A K, K Jung and J Wirtz, Social Indicators Research, 49 : 317-333, 2000
- Gray marketing as an alternative market penetration strategy for entrepreneurs: conceptual model and case evidence, with Lim G H and K S Lee, Journal of Business Venturing, 2000
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- The Well Being of Singaporeans, with Tambyah S K and Kau A K, World Scientific Press Publishers Co. Pte Ltd, 2009
- Understanding Singaporeans: Values, Lifestyles, Aspirations and Consumption Behaviors, with Kau A K, Jung K and Tambyah S K, World Scientic Press, 2004
- Competing for Markets: Growth Strategies for SMEs, with Lee K S and Lim G H, McGraw Hill, 2002
- Seven faces of Singaporeans - Their values, aspirations and lifestyles, with Kau A K and Wirtz J, Prentice Hall, 1998
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- Second Vice President, Marketing Institute of Singapore, 2007 - present
- Chairman, Board of Studies, Marketing Institute of Singapore, 1999 - present
- Honorary Treasurer, Marketing Institute of Singapore, 1999 - 2006
- Ad hoc reviewer: Asian Journal of Marketing, Journal of Computer Mediated Marketing Communications, Asian Case Research Journal
- Literati Club Member
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- Credinet (Singapore) Pte Ltd
- Danone Asia
- Export Credit Insurance Corporation of Singapore
- Hanns Seidel Foundation
- Singapore Pools
- Singapore Telecommunications
- Xian-Janssen Pharmaceutical Group (China)
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- Consumer values and lifestyles
- Game-theoretic applications in marketing
- Global product management
- International market entry strategies
- Marketing Strategies for SMEs and Entrepreneurial Firms
- Outsourcing
- Parallel importing
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- Global Marketing (Undergraduate)
- Global Marketing (MBA)
- Product and Brand Management (Undergraduate)
- Product and Brand Management (MBA)
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- Visiting Professor, Centre for International Business Studies, University of British Columbia, Canada, (March - Dec 2001)
- Doctoral Consortium Fellow, American Marketing Association, Michigan State University, 1992
- Fellow, Marketing Institute of Singapore, 2008
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