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- PhD, University of Wisconsin-Madison, 1986
- MBA, University of Wisconsin-Madison, 1984
- BBA (Hons), National University of Singapore, 1981
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- Professor of Marketing, National University of Singapore, 2000 - current
- Associate Professor of Marketing, National University of Singapore, 1997 - 2000
- Senior Lecturer in Marketing, National University of Singapore, 1989 - 1997
- Lecturer in Marketing, National University of Singapore, 1986 - 1999
- Senior Tutor in Marketing, National University of Singapore, 1981 - 1986
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- Cross-National Logo Evaluation Analysis: An Individual Level Approach, with Van, der Lans R., J.A. Cote, C.A. Cole, A. Schmidts, P.W. Henderson, C.A., Bluemelhuber, P.A. Bottomley, J.R. Doyle, A. Fedorikhin, M. Janakiraman, B. Ramaseshan, and B.H. Schmidt, Marketing Science, 2009, forthcoming
- Global Asian Brands: Where Today, More Tomorrow?, Peking University Business Review, Vol. 54, no.1, 33-35, 2009, Invited paper
- Processing Idioms in Advertising Discourse: Effects of Familarity, Phase Type, and Compositionality on Consumer Ad Response, with Lim Ai Cheng, Elison, Yih Hwai and Swee Hoon Ang, Journal of Pragmatics, Vol. 41, no. 9, 1778–1793, 2009
- Understanding Consumer Animosity in an International Crisis: Nature, Antecedents, and Consequences, with J A Cote, S H Ang, S J Tan, K Jung, A K Kau and C Pornpitakpan, Journal of International Business Studies, Vol. 39, no. 6, pp996-1009, 2008
- The Ad Creativity Cube: Conceptualization and Initial Validation, with Swee Hoon Ang and Yih Hwai Lee, Journal of the Academy of Marketing Science, Vol 35, no.2, pp 220-232, 2007
- Building Strong Brandsin Asia: Selecting the visual componentsof Image to Maximise Brand Strength, with Pamela W. Henderson, Joseph A. Cote and Bernd Schmitt, International Journal of Research in Marketing, Vol 20 pp 297-313, 2003
- Increasing Replication for Knowledge Accumulation in Strategy Research, with Kulwant Singh and Siah Hwee Ang, Journal of Management, Vol. 29, no.4, 533-549, 2003
- Managing Risk in a Four-Digit Game, with Chung Piaw Teo, SIAM Review, Vol 44 (4) pp 601-615, 2002
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- Marketing Management: An Asian Perspective, 5th ed., with Philip Kotler, Kevin L. Keller, Swee Hoon Ang, and Chin Tiong Tan, Prentice Hall, 2009
- Principles of Marketing: A Global Perspective, with Philip Kotler, Gary Armstrong, Swee Hoon Ang, Chin Tiong Tan, and Oliver Yau, Prentice Hall, 2008
- Marketing Management: An Asian Casebook, with Helmut Schutte, Swee Hoon Ang, and Chin Tiong Tan, Prentice Hall, 2004
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- The Finance Crisis: Impact and Implications for Singapore Business, with Ishtiaq Mahmood, NUS Business School, 2009, 107pp
- Marketing in the New Asia, with Swee Hoon Ang and Chin Tiong Tan, Singapore: McGraw Hill, 2001, 377pp, 1 vols.
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- Disentangling the Effects of Demographics
- International Market Segmentation
- Credit Card LImits and Rollover Behavior
- The Evolution of Adaptation
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- Member, NUS Senate (1999 – present)
- Member, Editorial Board, International Journal of Research in Marketing
- Member, Editorial Board, Journal of Consumer Psychology
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- Director, UOB-NUS Wealth Management Program, NUS
- Director, MAP Technology Holding Limited
- Director, Universal Gateway Pte Ltd
- Member, Management Committee, Singapore Turf Club
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- Behavioral Marketing
- International Marketing Management
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- Marketing Management (MBA)
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- NUS Long Service Award, 1997, 2000
- Citation of Excellence, ANBAR Management Intelligence, 1997
- Advisory Council Member, Association for Consumer Research, 1996-1998
- Honorary Mention, Best Paper Award, American Marketing Association Services Marketing Conference, 1988
- Honorary Mention, Decision Science Institute Doctoral Dissertation Competition, 1986
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